Specialist, CRM Developer

  Sports and Entertainment Company
  Northeast Region
  Sports Technology
  Posted/Updated: 01/28/19



Job Summary

As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.
Responsibilities
  • Write custom Classes and Triggers to manage data in a relational database (Salesforce). 
  • Develop custom user interfaces in Salesforce that incorporate editable fields from multiple related objects to simplify and improve end user experience. 
  • Review existing processes in Salesforce to identify inefficient coding practices and develop solutions. 
  • Build and maintain custom objects, fields, layouts, validation rules, workflows, etc. in Salesforce. 
  • Maintain a clean and organized Salesforce instance through detailed descriptions, labels, and comments. 
  • Create reports and dashboard components to display and analyze sales and marketing data. 
  • Resolve Service Cases from internal Sales, Service, Marketing, and Production users. 
  • Other duties as assigned. 
Experience / Skill Requirements:
  • Bachelor's Degree.
  • Proficiency in Java and Javascript (HTML, Python, and/or other coding languages also a plus).
  • Comfort with SQL.
  • Understanding of relational databases and object-oriented concepts.
  • Strong oral and written communication skills.


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