SERVICE AND MEDIA RESPONSE REPRESENTATIVE
This position has been filled - Job#: 453374216
MLB Franchise jobs
Southeast Region
Sports Services
Posted/Updated: 12/14/18
Southeast Region
Sports Services
Posted/Updated: 12/14/18
Job Summary
The position entails the task of promoting a professional image all the time while ensure that guests will have an enjoyable experience. He or she will also act as the contact person between the guests and organization.
Duties
- Deliver customer service to all guests
- Resolving of issues
- Attend to guests with top level hospitality
- Act as the main contact for complaints/issues/compliments of guests
- Text assists/social media feeds/inboxes monitoring
- Service situation relaying
- Organization reputation enhancement
- Liaising with appointees of the department
- All other tasks as directed
Qualifications
- High school degree
- At least 2 years pf experience in guest relations
- MS office proficiency
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