Sales & Service Consultant

This position has been filled - Job#: 453374235

Job Summary

Position Overview:

Seeking a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader. Sales and Service Consultant’s revenue will be generated primarily from outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours.

Sales and Service Consultants will receive the tools, programs, and systems necessary to "BE GREAT." 

Essential Duties & Responsibilities: 

• Perform outbound calls and service inbound calls for the Athletics Department for all ticketed sports.
• Inventory available for sale across at this location include, but is not limited to: season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, single-game tickets, and stand-alone donations.
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads
• Maintain computerized records of all prospects and customers within Ticketing/ CRM database
• Work home games, performing various ticket sales and service duties as assigned and agreed upon
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans
• Make 80 -100 outbound calls daily

Additional responsibilities as assigned by ManagementQualifications & Requirements:

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Paciolan Ticketing software experience is a plus
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Experience in ticket sales is preferred but not required
• Bachelor’s Degree from an accredited institution or equivalent experience Compensation:Competitive base pay, plus commissions based on meeting or exceeding ticket sales goals, full benefits package including medical, dental and 401k.  Liberal vacation and paid time off policies.