Ticket Service Representative Intern

  Central Campus
  Central Region
  Sports Internship
  Posted/Updated: 02/11/19



Job Summary

Job Summary: Our Athletic Department is seeking a highly talented and energetic Ticket Service Intern. The Ticket Service Intern interacts with customers to provide and process information in response to inquires, concerns and requests about tickets to the Athletic Department events and activities.This individual is responsible for providing public relations and administrative support to the Athletic Department Ticket Office and communicates and coordinates with other internal offices.


Job Responsibilities:

  • Responding promptly and professionally to inquiries, requests and feedback from season ticket holders, donors, alumni, students, faculty and staff and the general public
  • Providing information regarding tickets, parking, disability accommodations and other matters
  • Serving as the ticket manager for one or more Sports
  • Working with various ticket managers to learn topics to further career in ticket operations
  • Providing game day assistance to individuals and coordinating high volume ticket distribution areas
  • Processing orders for season tickets, single game tickets, and coordinating disposition of items
  • Balancing financial transactions for tickets, parking, and donations
  • Generating batch reports for University audits and preparing cash deposits
  • Responding to customer complaints and inquiries and determining appropriate solutions

Qualifications: 

  • Completion or in completion of a Bachelor's Degree 
  • Experience within an athletic department, ticket office, or customer service setting

Desired Qualifications: 

  • Majoring in sports management or related field
     


How to Apply for Position:

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