Director of Customer Retention and Engagement

This position has been filled - Job#: 453375700

  University (WA)
  West Region
  Administration/Management
  Posted/Updated: 02/13/19

Job Summary

 

The position will take charge in serving as a great leader to aid in the staff success and ticket holders satisfaction.

 

Duties

  • Overseeing of staff management, customer development and relations
  • Recruiting, hiring, training of the team
  • Conducting training sessions weekly
  • Planning, assigning and managing of daily metrics
  • Office environment building
  • Daily retention and fan engagement managing
  • Regular career growth meetings conducting
  • Other related tasks

Qualifications

  • 1 year of budget duties and supervisory experience
  • Microsoft Suite proficiency
  • Bachelor's degree in business administration/sports management or related
  • 3 years of sports industry system experience

 

 

 



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