Business Analyst

This position has been filled - Job#: 453375811

Job Summary

 MAIN JOB RESPONSIBILITIES:

• Assist in setting ticket prices both at the beginning of the year and dynamically throughout the season
• Build models to aid in projections of various areas including ticket sales, ticket utilization by game and season ticket member retention
• Build person-level projections on ticket utilization, retention and new sales as well as game time entry
• Create management dashboards to visualize data around ticket sales (primary and secondary markets) and utilization as well as gameday satisfaction, by seating area and by game
• Automate processes around ticket reporting for League and internal purposes
• Utilize data in NFL ticketing dashboards to combine with internal findings and determine necessary new builds
• Monitor secondary ticket marketplace to understand listings and sales by seating area as compared to primary tickets 
• Study local market, including reviewing comparable and competing events, to understand external factors that may affect primary ticket prices
• Provide insights and make recommendations to ticketing and gameday groups based on data findings through data visualizations and presentations
• Work with CRM team to clean data and ensure flow of person-level data back to ticket sales and service teams.
• Aid in general management decision making across the organization by providing insights, data visualization and analyses

QUALIFICATIONS:

• At least two years of experience in data analytics or business intelligence role
• Ability to analyze data and summarize analysis in a digestible format required
• Ability to pull data directly from source systems and custom database via SQL querying and software-specific query tools
• Strong skills in software for data visualization (e.g., Tableau, PowerBI, DOMO) and modeling (e.g., R) required
• Strong skills in Microsoft Excel and PowerPoint
• Bachelor’s or Master’s Degree in Data Analytics, Computer Science, Business Intelligence, Statistics or Mathematics preferred
• Experience working on projects related to ticketing and pricing a plus
• Ability to multi-task and move projects forward
• Highly organized and detail-oriented individual
• Strategic thinker
• Excellent communication and interpersonal skills
• Ability to build relationships to drive business