Business Analyst

This position has been filled - Job#: 453375811

  NFL Franchise
  West Region
  Sports Services
  Posted/Updated: 02/19/19

Job Summary


  • Assist in setting ticket prices both at the beginning of the year and dynamically throughout the season
  • Build models to aid in projections of various areas including ticket sales, ticket utilization by game and season ticket member retention
  • Build person-level projections on ticket utilization, retention and new sales as well as game time entry
  • Create management dashboards to visualize data around ticket sales (primary and secondary markets) and utilization as well as gameday satisfaction, by seating area and by game
  • Automate processes around ticket reporting for League and internal purposes
  • Utilize data in NFL ticketing dashboards to combine with internal findings and determine necessary new builds
  • Monitor secondary ticket marketplace to understand listings and sales by seating area as compared to primary tickets 
  • Study local market, including reviewing comparable and competing events, to understand external factors that may affect primary ticket prices
  • Provide insights and make recommendations to ticketing and gameday groups based on data findings through data visualizations and presentations
  • Work with CRM team to clean data and ensure flow of person-level data back to ticket sales and service teams.
  • Aid in general management decision making across the organization by providing insights, data visualization and analyses


  • At least two years of experience in data analytics or business intelligence role
  • Ability to analyze data and summarize analysis in a digestible format required
  • Ability to pull data directly from source systems and custom database via SQL querying and software-specific query tools
  • Strong skills in software for data visualization (e.g., Tableau, PowerBI, DOMO) and modeling (e.g., R) required
  • Strong skills in Microsoft Excel and PowerPoint
  • Bachelor’s or Master’s Degree in Data Analytics, Computer Science, Business Intelligence, Statistics or Mathematics preferred
  • Experience working on projects related to ticketing and pricing a plus
  • Ability to multi-task and move projects forward
  • Highly organized and detail-oriented individual
  • Strategic thinker
  • Excellent communication and interpersonal skills
  • Ability to build relationships to drive business

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