Manager, Data Analytics, Ticket Sales

This position has been filled - Job#: 453375930

Job Summary

Responsibilities:

• Performs on-going data analysis pertaining to the university's customer database, while maintaining the integrity of the data (responsible for data hygiene) 
• Help grow email subscription base and drive segmentation strategy for email campaigns
• Create and use statistical and predictive methods to perform analysis on large data compilations to find relationships and provide strategy for campaigns
• Work closely with Marketing, Sports Information, Ticket Sales and Ticket Operations to coordinate sales efforts in regards to actionable data
• Build reports, dashboards and models regarding found date
• Create and maintain a customer ranking system developed to maximize opportunities across all divisions
• Other duties as assigned by General Manager, Ticket Sales

Qualifications:

• Minimum of 3 years of experience in a data analyst role
• Strong problem solving and analytical skills
• Strong understanding of data warehouse concept.
• Minimum 2 years of experience with SQL Server
• Minimum 2 years of experience with CRM and web platforms
• Minimum 2 years of experience with predictive modeling using SAS, SPSS or R
• Ability to multi-task and manage multiple projects simultaneously
• Advanced Excel skills
• Strong communication skills
• Bachelor’s degree or equivalent work experience
• Computer Science, Information Technology, Math, Statistics, Economics or Business major preferred
• Experience at a professional sports team preferred
• Experience with Ticketmaster Archtics preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.