Account Executive - Ticketing

This position has been filled - Job#: 453376403

Job Summary

 Key Accountabilities:

• Responsible for the sale of ticket products, specifically season seats, subscription ticket packages, premium seating and group tickets.
• Assist the Sales Manager in developing sales forecasts, budgets and prospect lists and targets.
• Contact clients to make repeat sales.
• Recommend addition of new products and modification or deletion of present products to the line, based on understanding of customer needs.
• Manage and maintain prospects and pipeline effectively.
• Attainment of all assigned sales objectives and targets.
• Continually develop new business through prospecting techniques and outgoing contacts.
• Ensure utmost in quality customer service at all times.
• Address customer issues/complaints in accordance with Club policy.
• Maintain up-to-date customer records in accordance with Club policy and practices, and report all changes immediately.
• Work with stadium operators and suppliers to ensure all aspects of service are met.
• Provide ongoing communication and feedback to the Sales Manager, and Director of Ticketing.
• Prepare and submit all required sales reports and other related administrative tasks.
• Attend and participate in sales meetings, training programs, conferences as required. 

 Game Day Duties:

• Work in the sales booth during games to develop new leads.
• Work in Premium Seating areas to ensure customer satisfaction.
• Coordinate with appropriate on-site service providers.
• Visit key clients and contacts.
• Work with team operations to ensure proper activation of all promotional programs.
• Offer all clients and customers point of contact service.
• Other duties as assigned.