Assistant Director of Ticket Operations

This position has been filled - Job#: 453376466

  University (OH)
  Central Region
  Administration/Management
  Posted/Updated: 03/04/19

Job Summary

Responsibilities include, but are not limited to:

  • Providing optimum customer service at all times
  • Manage and coordinate all charitable donation requests
  • Hire, train, and schedule ticket takers for all ticketed events
  • Fulfill athletic department ticket requests
  • Execution of game day ticketing sales and distribution
  • Assisting in season ticket sales, renewals, and mailings
  • Participates in the management of athletics ticket office, administering all operations related to ticketing, reporting and fulfillment
  • Player pass list/compliance management using Jumpforward website
  • Training and supervision of student workers and game day staff
  • Utilization of Paciolan computerized ticketing software 
  • Other duties as assigned by Director of Ticket Operations and Sales Manager


Qualifications:

  • Strong communication, organizational and problem solving skills required
  • Ability to work in fast-paced environment
  • Ability to handle money and make change quickly and accurately
  • Familiarity with Microsoft Office applications
  • Experience using Paciolan or Archtics computerized ticketing software or any other computerized ticketing software preferred, not required
  • Previous work experience in a ticket office or university athletic department preferred

 



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