Assistant Director of Ticket Operations
This position has been filled - Job#: 453376466
University (OH)
Central Region
Administration/Management
Posted/Updated: 03/04/19
Central Region
Administration/Management
Posted/Updated: 03/04/19
Job Summary
Responsibilities include, but are not limited to:
- Providing optimum customer service at all times
- Manage and coordinate all charitable donation requests
- Hire, train, and schedule ticket takers for all ticketed events
- Fulfill athletic department ticket requests
- Execution of game day ticketing sales and distribution
- Assisting in season ticket sales, renewals, and mailings
- Participates in the management of athletics ticket office, administering all operations related to ticketing, reporting and fulfillment
- Player pass list/compliance management using Jumpforward website
- Training and supervision of student workers and game day staff
- Utilization of Paciolan computerized ticketing software
- Other duties as assigned by Director of Ticket Operations and Sales Manager
Qualifications:
- Strong communication, organizational and problem solving skills required
- Ability to work in fast-paced environment
- Ability to handle money and make change quickly and accurately
- Familiarity with Microsoft Office applications
- Experience using Paciolan or Archtics computerized ticketing software or any other computerized ticketing software preferred, not required
- Previous work experience in a ticket office or university athletic department preferred
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