Inside Sales Associate

  NFL Franchise
  Central Region
  Sales
  Posted/Updated: 03/12/19



Job Summary



ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages.
  • Achieve and exceed monthly and annual individual goals set by the Director of Inside Sales.
  • Make 100 outbound phone calls per day.
  • Complete 3-5 face-to-face appointments per week.
  • Service and renew accounts sold throughout the year.
  • Provide excellent service through phone calls, emails, and in-person interactions.
  • Attend weekly meetings and training sessions conducted by the Inside Sales Manager.
  • Contribute positively to the organizational culture in working together with peers and leadership team.
  • Work some Saints home games and most Pelicans home games.
  • Manage customer interaction using Microsoft Dynamics CRM.
  • Manage available ticket inventory using SRO Ticketing System.
  • Other duties as assigned by the Director of Inside Sales.

 REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

  • Bachelor’s degree (B.A.) from a four-year college or university.
  • Strong work ethic and passion to build a career in professional sports sales.
  • Desire to be a sales leader and to be committed to continual learning and growth.
  • Self-motivated and highly engaged, ready to exceed expectations daily.
  • Ability to provide thorough and exceptional customer service.
  • Excellent communication skills, both written and oral. Effective listener.
  • Adaptability and time management skills – ability to manage time properly, based on time of the year.
  • Ability to work extended hours including nights, weekends, and holidays.

 



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