Director, Community Relations

This position has been filled - Job#: 453377060

  Western Football Franchise
  West Region
  Posted/Updated: 03/15/19

Job Summary

Overall Responsibility:

The Director of Community Relations is responsible for the development and implementation of all NFL Team’ community relations initiatives, events, and activities.

Responsibilities also include maximizing and implementing team and league programs, coordinating player appearances and donation requests, overseeing the youth football program and assisting with marketing programs.

This position manages three full time staff, 1 intern, and multiple hourly event team members.  

Primary Responsibilities: 

  • Understand organizational and departmental goals in an effort to successfully identify appropriate CR plans for cross-platform campaigns that incorporate multiple business units
  • Develop organizational strategies to grow community relations efforts and amplify league-wide campaigns through the local fan base
  • Coordinate all aspects of community relations appearances by players
  • Assist in the development of the team’s youth football initiative, and coordinate the growth of existing youth football programs; aiding in the implementation of new ones
  • Initiate and develop the team’s kids’ initiatives
  • Manage & facilitate various special requests from fans and outside organizations
  • Main point of contact at the club for community based organizations and non-profits
  • Manage receipt and fulfillment of donation requests by community, charity-related, and/or corporate groups, along with autograph signing sessions
  • Manage the planning and execution of League and team community programs and events
  • Manage community relations aspects of training camp including Kids Zone and post-practice autograph sessions
  • Develop and manage annual department budget and plan
  • Provide support to Cardinals Charities events
  • Other duties as assigned

Experience / Expectations:

  • Bachelor’s degree (or equivalent education, training, and experience)
  • Minimum of 7 years’ experience in professional sports entertainment, NFL or Special Event experience a plus
  • A leader who is passionate about service and building community 
  • Ability to work with and supervise a variety of staff
  • Work non-traditional hours including nights and weekends
  • Excellent communication skills, with the ability to multi-task and solve problems in a high-stress, fast-paced live event/production environment
  • Must be detail-oriented and highly self-motivated with a shared commitment to excellence 
  • Strong understanding of brand standards


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