Manager, Game Entertainment

This position has been filled - Job#: 453377710

Job Summary

Position Overview:

• This position is responsible for the management of part-time game operations staff, content creation, show calling, and game day departmental needs to ensure an entertaining and informative show.

Responsibilities: 

• Act as associate venue producer and show-caller for all  home games.
• Responsible for the detailed execution of the in-arena show, manage PA, hosts, music, video playback, audio mixing, special effects, and overall atmosphere.
• Lead content creation across multiple in-arena outputs, including for the center hung, ribbon boards, ancillary boards, and on-ice projection (with support from productions).
• Track projects in coordination with marketing, digital media, and community relations teams to ensure efficiencies across platforms.
• Act as the primary liaison to Broadcast & Technology department, ensuring proper hiring, placement, and crewing processes are upheld and adhered to.
• Assist with creation & execution of pregame ceremonies, national anthems, intermission entertainment, and other special events for Capitals home games.
• Work with the Game Entertainment Director and Corporate Partnerships department to integrate partners’ goals and the Capitals brand for unique & efficient in-game execution.
• Maintain master schedule of game night activities, including preliminary, backstage, and in-game activities in relation to the Capitals.
• Oversee the Game Entertainment Coordinator as it relates to floor managing and the oversight of game night staff, entertainment squad, hosts, mascot handlers, special guests, and interns.
• Assist in all off-season activities, including but not limited to entertainment squad try-outs.
• Other duties as assigned.

Minimum Qualifications: 

• Bachelor’s degree.
• 3+ years of experience in game operations, production, or sports management.
• You have working knowledge of the production industry, new equipment, and programs used to develop in-game content.
• Previous experience in a live control room, a plus.
• Excellent verbal and written communications skills.
• Hockey knowledge preferred.
• You are organized and able to handle business relationships in a professional and confidential manner.
• You have excellent time management and interpersonal skills.
• Strong knowledge of MS Office, including Word, Outlook, PowerPoint, and Excel.
• Flexibility to work evenings and weekends.