Group Sales Specialist

Job Summary

• Meet or exceed daily hustle and appointment expectations as set by management


• Responsible for maximizing revenue through the sale of group ticket and hospitality packages, as well as cross-selling into season tickets and partial plans


• Establish professional relationships in order to create repeat business and superior customer service


• Utilize and maintain effective contacts (sales leads) through the use of our CRM – Salesforce


• Use proactive tactics to create opportunities for new business with existing customers


• Call past customers and new customers to generate ticket revenue


• Handle incoming sales calls from prospective clients for all ticket packages


• Meet or exceed appointed sales goals for all ticket packages


• Maintain complete and accurate customer records


• Staff all home games to assist ticket sales promotional programs. 


• Assist with selling group tickets to family shows and other arena events


• Staff family shows and arena events as needed


• Other duties and responsibilities as assigned

• Bachelor’s Degree or equivalent work experience


• Minimum 1 year of previous event sales experience (Sports sales experience preferred) 


• Demonstrate a proven track record in sales and building quality relationships


• Have a friendly and professional telephone manner


• Strong desire to learn about our business and grow your professional career


• Effectively express ideas verbally and in writing


• Independently take action beyond what is called for


• Be able to generate original and imaginative solutions to business opportunities


• Demonstrate a positive attitude


• Maintain a flexible work schedule