Analyst, Business Intelligence
- Develop a yearly business plan for this role and the ability to measure results.
- Serve as the primary contact for all CRM, data integration, and other business intelligence and analytics vendors and/or service providers.·
- Spearhead data and business intelligence portfolio to provide guidance for all business units.
- Lead and manage the strategic functions of email marketing, customer database, CRM, data acquisition, and analytics for the club.·
- Develop and support complex analytical processes and procedures to identify risks and opportunities in the origination and creation of product and product positioning.
- Collaborate with all stakeholders to manage priorities on data initiatives. Lead the development, preparation, and distribution of the organization’s enterprise-wide reporting portfolio.
- Work with departments to identify reporting needs and develop solutions, including dashboards and other reporting outputs, which provide real-time performance tracking to ranging levels of organizational leadership.
- Design and conduct market and customer research and other in-depth studies to uncover key insights and influence organizational strategies and decision-making.
- Oversee analytics to design measurement, testing, and optimization mechanisms to evaluate and drive the success of campaigns.·
- Develop ongoing training for key stakeholders and users of CRM system
- Ensure data integrity across all systems
- Other Duties to be defined.
- Bachelor’s degree from an accredited college or university
- Strong oral and written communication skills
- Ability to work comfortably with Excel, Word, PowerPoint and Outlook
- One to three (1 – 3) years of experience in business operations of a professional or college sports organization, preferably in marketing, sales or technology
- Experience with a CRM system (ex. Salesforce.com, MS CRM)
- Working knowledge of HTML and SQL
- Experience with database applications such as SQL
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International Football Team