Senior Event Manager

This position has been filled - Job#: 453378467

  Sports Facility
  Northeast Region
  Posted/Updated: 04/30/19

Job Summary


  • Function as a liaison between users of the facility and the facility staff

  • Plan, service and supervise large and small events

  • Creates Event Resumes for direction to all departments

  • Create pre and post meetings with clients as needed

  • Senior leader in preparing financial estimates for potential business and pre-show estimates

  • Plan, direct and evaluate the work of subordinates

  • Provide leadership for event personnel

  • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives

  • Communicate clearly and concisely in the English language, both orally and in writing

  • Establish and maintain effective working relationships with staff, contractors and facility users

  • Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed

  • Complete all duties with a customer service focus through teamwork and dedication 

  • Plan and direct the advancement of event needs

  • Plan and direct the preparation of building to meet the requirements of upcoming events/shows with Operations

  • Prepares daily event evaluations and critiques

  • Prepare layouts in AutoCAD prior to on-sale date for events 

  • Complete of post-show event financial estimates and completion of post-show event settlements

  • Recommend and evaluate required event staffing levels

  • Coordinate communication between building staff (union trades) and show staff during load in and load out

  • Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public

  • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction

  • Work with Engineering firms prior to shows for grid and building weight capacities 

  • Ensure that the facility is cleaned prior to, during and after all events to maintain building appearance and increase customer satisfaction

  • Coordinate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly

  • Review emergency planning procedures with all events staff for each event

  • Coordinate with Finance/Payroll as needed to ensure event staff and other applicable parties are paid 

  • Coordinate service needs with Food and Beverage contractor as needed

Supervisory Job Functions:
  • Oversee and manage Events Department and Managers. Demonstrate leadership in words and actions, including training, assigning work, performance appraisal and corrective action, addressing issues head on.
Nonessential Job Functions:
  • Other duties and responsibilities as assigned by General Manager or his designee.

  • Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field preferred.

  • Two to four (2-4) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting

  • Strong oral and written communication skills 

  • Ability to stand and walk for long periods of time, climb stairs and occasionally lift up to 40 lbs.

  • Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation and Internet software

  • Possession of, or ability to obtain, a current CPR certificate

  • Possession of, or ability to obtain, a valid drivers’ license

  • Knowledge of operational characteristics of events

  • Ability to identify the needs of users of the facility

  • Knowledge of crowd management and control techniques

  • Knowledge of customer service practices

  • Knowledge of principles of supervision and training

  • Demonstrated familiarity with facility use contracts

  • Knowledge of fire and public safety regulations

  • AutoCAD experience preferred 

  • Knowledge of A/V equipment and electronic systems in public assembly facilities

  • Familiarity with terminology used in entertainment/convention/public assembly settings

How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Make Your Career Move Today!

Subscribe today and gain access to 32,961 jobs in the sports industry and Break Through!

Payment Details

The Better Busines Bureau logo for an Accredited Business - A Flaming Torch above BBB Accredited Business. Logo is in blue.
Transaction Processing
*By joining, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Manager, AV Systems and Production
  Sports Facility
  Northeast Region
  Posted/Updated: 09/13/19
Events Operations Manager
  Sports Facility
  Northeast Region
  Posted/Updated: 09/13/19
Assistant Director, Sports Information
  University (MD)
  Northeast Region
  Posted/Updated: 09/13/19
Director of Athletics, Basketball
  University (PA)
  Northeast Region
  Posted/Updated: 09/11/19
Digital Content Manager
  Minor League Baseball Team
  Northeast Region
  Posted/Updated: 09/11/19

Everything You Need to Land Your Dream Sports Job

Jobs In Sports offers all of the tools, statistics, and job information you need to start a career in sports.

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!