General Manager of Retail Operations

  Sports Arena
  Central Region
  Posted/Updated: 05/13/19

Job Summary


  • Responsible for leading the Strategic Business Unit (SBU) in the development, sales, marketing, operations and maintenance of merchandise and corporate relationships for our retail operations.

Essential Duties and Responsibilities

  • Responsible for overseeing all retail operations.
  • Prepares a budget, income statements, balance sheets and capital expenditures requests. 
  • Strong Marketing and Communication skills to work closely with the partner on Strategies to increase sales.

Education and/or Experience                                          

  • Bachelor's degree or equivalent from four-year College.
  • Six to eight years of industry related experience.
  • Personnel management experience required. 

Job Knowledge, Skills, and Abilities

  • Will have a thorough knowledge of different retail procedures.
  • Highly organized, self-motivated individual who can work independently.
  • Strong leadership skills, with excellent oral and written communication skills.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Must be extremely organized.

Training Requirements

  • Expert knowledge of all MainGate policies and procedures. 
  • TCE Training.

Supervisory Responsibilities                                           

  • Supervises all team members by assigning and directing work. 
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include
  1. Interviewing, hiring, and training employees.
  2. Planning, assigning and directing work.
  3. Appraising performance.
  4. Rewarding and disciplining employees
  5. Addressing complaints and resolving problems. 

Physical Demands 

  • Occasionally lift and/or move up to 30 pounds.
  • Regularly required to sit, stand, walk, and occasionally bend and move about the facility. 


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