Locker Room Retail Store Manager

This position has been filled - Job#: 453378928

  Sports Facility
  Central Region
  Administration/Management
  Posted/Updated: 05/13/19



Job Summary

Summary

  • Supervides and coordinates operations of store.

Duties and Responsibilities

  • Oversee day-to-day operations of the store.
  • Ensure the Total Customer Experience.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Strong product knowledge.
  • Communicates with Program Team to ensure availability of merchandise.
  • Maintain accurate inventory.
  • Execute all company visual merchandising directives.
  • Maintain appropriate level of store staff; hire, train, and evaluate personnel.
  • Promote or fire personnel.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inform store employees on updated proper store operations and procedures.
  • Schedule and assign employee hours.
  • Monitor payroll and expenses daily to ensure budget is met.
  • Assist Program Team in reviewing merchandising activities.
  • Determining additional needed sale promotions.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Direct all store operations on additional days, including game days and special events.

Education and/or Experience

  • Three-Five years industry experience required.
  • Associates or four year college degree in retail, business, management or related field, is preferred.

Job Knowledge, Skills and Abilities

  • Will have a thorough knowledge of products.
  • Must have knowledge of personnel scheduling and store operations.
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits.
  • Highly organized, self-motivated individual who can work independently.
  • Knowledge of principles and methods for showing, promoting and selling products or services.
  • Strong leadership skills, with excellent oral and written communication skills.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Must have ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Ability to motivate, develop and direct personnel.

Training Requirements

  • Expert knowledge on all MainGate policies and procedures.
  • TCE Training.

Supervisory Responsibilities

  • Manages up to 60 employees.
  • Responsible for the overall direction, coordination, and evaluation of employees.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities
  1. Interviewing, hiring, and training employees.
  2. Planning, assigning, and directing work.
  3. Appraising performance.
  4. Rewarding and disciplining employees.
  5. Addressing complaints and resolving problems.
  • Some physical exertion required.




 



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