Sales and Service Consultant

Job Summary

Summary:

• Duties include selling tickets for ticketed sports through outbound and outbound calling.
• Selling tickets, depending on the property, may include sports such as Football, Men’s & Women’s Basketball, Baseball, Hockey, Wrestling, Water Polo, Volleyball, Gymnastics and others. Inventory available for sale may include, but is not limited to: season tickets, season ticket upgrades, upsells & add-ons, group ticket packages, partial/mini-plan packages, and single game tickets.

Responsibilities:

• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of the Athletics Department & The Aspire Group.
• Maintain computerized records of all prospects and customers within the ticketing database.
• Make connections with fans daily.
• Make significant number of outbound calls each day.
• Availability to work Athletic events including home games and special events. Reps are expected to work games/events during each calendar year.
• Additional responsibilities as assigned by manager.

Qualifications & Requirements:

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics.
• Bachelor’s degree in Sport Management or related field.
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented.
• Previous customer service or retail sales experience; display a genuine desire to help people.
• Excellent communication, presentation and listening skills.
• Professional image and demeanor.
• Ability to work well with others and comfortable taking initiative.
• Ability to work nights and weekends.
• Ticket sales helpful, but not required.