AV Service Technician
This position has been filled - Job#: 453380110
The position will be in charge of helping to maintain a diverse group of permanent installations for external clients and internal installations. He or she will serve as the main issues resolver for the Service Team.
- Monitoring of service desk queues, responding to requests while performing technical assessments
- Assists in troubleshooting and issue resolving remotely
- Ensure prompt resolution and or escalation of customer issues
- Relevant/required documentations updating
- Other related tasks
- Bachelor's degree in CS/EE/CE or 1 year of relevant A/V installation experience
- PC hardware, windows, Doker, Ubuntu and the like familiarity
- Can multitask at work
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