Director of Ticket Sales and Experience - XFL

Job Summary

• Manage, supervise, motivate, and provide leadership to a staff of approximately 4-6 sales people


• Assist in the strategy and execution of driving premium, season ticket, and group ticket sales for respective XFL team 


• Regularly measure and report on the effectiveness of sales campaigns, offerings, staff performance, and provide strategic recommendations


• Provide successes and best practices to sister XFL teams 


• Evaluate the daily activities of the sales team and provide regular feedback, training and coaching during weekly reviews and department meetings


• Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting opportunities and attending meetings


• Actively research and analyze new technology, trends, developments within our league and industry and provide ideas and insights to improve our sales strategy and product portfolio


• Identify, recruit, hire and train current and new sales consultants


• Other duties as assigned

QUALIFICATIONS

• Bachelor’s Degree required; 


• Minimum of 2 years of experience in management leading a sales team, preferably in premium or ticket sales


• Excellent communications skills and a high level of energy;

• Must have the ability to maintain professional behavior and appearance;


• Must have the ability to demonstrate uncompromised judgment and discretion to protect the confidentiality/privacy of others, and company documents and records;


• Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills;


• Must have truly outstanding customer service and interpersonal communication skills;


• Must have good decision-making skills, solid judgment and interpersonal effectiveness;


• Must have strong teamwork and relationship management skills; works effectively with all personalities to support a strong, unified sales culture;


• Must have an interest and ability in serving others as one of the primary functions of their job;


• Must be self-directed and able to work independently;


• Must be flexible & reliable team player, both within own department and within company as a whole;


• Must possess strong communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills;


• Must have excellent written communication skills;


• Must possess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives;


• Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;


• Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

• None required.

• Travel Requirements: May be required to travel on rare occasions 


• Physical Demands: This position requires the ability to lift up to 10 pounds


• Work Environment: The incumbent primarily works in an office environment, however, is expected to attend all games and events. 

Additional information on the XFL and Elevate Partnership