Account Executive

Job Summary

• Responsible for the sale of Edmonton Eskimo ticket products, specifically season seats, subscription ticket packages, premium seating and group tickets.


• Assist the Sales Manager in developing sales forecasts, budgets and prospect lists and targets.


• Contact clients to make repeat sales.


• Recommend addition of new products and modification or deletion of present products to the line, based on understanding of customer needs.


• Manage and maintain prospects and pipeline effectively.


• Attainment of all assigned sales objectives and targets.


• Continually develop new business through prospecting techniques and outgoing contacts.


• Ensure utmost in quality customer service at all times.


• Address customer issues/complaints in accordance with Club policy.


• Maintain up-to-date customer records in accordance with Club policy and practices, and report all changes immediately.


• Work with stadium operators and suppliers to ensure all aspects of service are met.


• Provide ongoing communication and feedback to the Sales Manager, and Director of Ticketing.


• Prepare and submit all required sales reports and other related administrative tasks.


• Attend and participate in sales meetings, training programs, conferences as required.

• Work in the sales booth during games to develop new leads.


• Work in Premium Seating areas to ensure customer satisfaction.


• Coordinate with appropriate on-site service providers.


• Visit key clients and contacts.


• Work with team operations to ensure proper activation of all promotional programs.


• Offer all clients and customers point of contact service.


• Other duties as assigned.