Membership Executive

Job Summary

Job Summary

• Maximize revenue by closing new business, corporate and personal, via multiple revenue streams within the NBA Team organization by phone, face to face, and online activities.

Responsibilities

• Responsible for maximizing ticket revenue for the NBA Team by selling full season memberships, partial season memberships, and mini plans.
• Contribute to additional revenue initiatives for other departments.
• Create and develop new business opportunities by continually prospecting in the metro region through social selling, networking, in-arena tours, external appointments, email and phone activities.
• Manage all personal accounts and provide a CHAMPIONSHIP-CALIBER level of customer service throughout the year.
• Game night responsibilities include prospecting at sales tables throughout the arena, answering incoming calls on the ticket line, entertaining current ticket customers, and assisting with customer service inquiries.
• Attend outside NBA Team prospecting events with the purpose of closing new business.
• Maintain accurate records of all prospecting activities and closed sales.
• Demonstrate our ONE TEAM philosophy of Passion, Accountability, Customer Focus, and Teamwork.

• Bachelor’s degree preferred.
• Prior work experience in a sales environment.
• Experience with a sports team or entertainment setting required.
• Experience using a ticketing and CRM system preferred.
• A general understanding of social selling techniques and online prospecting.
• Communicate in a concise and effective manner.
• Ability to remain focused on sales goals and work efficiently in a high energy, fast paced sales environment.
• Ability to work flexible hours, including evenings, weekends and holidays.

• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.  
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.