Tech Support Analyst Associate

  University (AZ)
  West Region
  Sports Technology
  Posted/Updated: 07/01/19



Job Summary

 
Essential Duties

  • Provides service to all users of information technology 

  • Trains users on compliance software and other software and hardware.

  • Repairs computers, terminals, printers, monitors, cell phones, and other technology-related equipment.

  • Assists with maintaining, modifying, and implementing technology associated with football and basketball recruiting software.

  • Installs and/or relocates new or used technology-related equipment using proper configurations and identifying needs for wiring and cable location.

  • Maintains all department technology-related equipment, documenting repair or work completed including estimating cost of repairs if deemed necessary.

  • Maintains inventory records of all appropriate technology-related equipment. Procures replacement parts and supplies when necessary.

  • Researches and recommends technology improvements.

  • Collaborates with others on a variety of projects related to the basic assignment.

  • Assists with maintaining, modifying, and implementing enterprise level event ticketing systems.

  • Assists with maintaining, modifying, and implementing video editing systems.

  • Maintenance of PAC-12 video replay and network systems.

  • Network setup for ESPN, Fox Sports and other sports broadcasting stations.



Minimum Qualifications

  •  Associates degree in technology or related field AND one year experience providing information technology services; 

  • OR, three years’ experience providing information technology services; 

  • OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. 

  • Certificates from recognized programs that indicate mastery of tools and techniques relevant to the assignment may substitute for up to six months of experience. 



Desired Qualifications

  • Evidence of a Bachelor’s degree in related field AND related experience within an athletic environment

  • Experience with ASU's network infrastructure preferred

  • Experience with ACS compliance software, athletic recruiting software, Ticketmaster, XOS, DVSport, Microsoft Windows Server, JAMF Pro, SCCM, ServiceNow, EMS Scheduling

  • Experience making decisions in a changing environment and anticipating future needs

  • Experience working in stressful situations

  • Experience handling sensitive issues and information with confidentiality and discretion

  • Experience working collaboratively with members of all constituencies of the department

  • Evidence of effective verbal and written communication skills

  • Evidence of live event coordination, i.e. presentations, working with ticketed events, etc.



Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse

  • Required to stand for varying lengths of time and walk moderate distances to perform work

  • Frequent bending, reaching, lifting, pushing and pulling up to 30 pounds

  • Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts

  • Use ability to clearly communicate verbally, read, write, see and hear to perform essential functions

  • Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals

 

 



How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Make Your Career Move Today!

Subscribe today and gain access to 33,497 jobs in the sports industry and Break Through!

Payment Details

The Better Busines Bureau logo for an Accredited Business - A Flaming Torch above BBB Accredited Business. Logo is in blue.
Transaction Processing
*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Support Engineer
  Football Team
  West Region
  Sports Technology
  Posted/Updated: 07/25/19
Technical Services Lead
  Sports & Entertainment Company
  West Region
  Sports Technology
  Posted/Updated: 07/24/19
Part Time Control Room Technician
  Sports & Entertainment Company
  West Region
  Sports Technology
  Posted/Updated: 07/24/19
Part Time Control Room Technician
  Sports & Entertainment Company
  West Region
  Sports Technology
  Posted/Updated: 07/22/19
Data Integration Developer
  Sports Property
  West Region
  Sports Technology
  Posted/Updated: 07/22/19

Everything You Need to Land Your Dream Sports Job

Jobs In Sports offers all of the tools, statistics, and job information you need to start a career in sports.

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!