Sales and Service Consultant

  Central Sports Sales Company
  Central Region
  Posted/Updated: 07/12/19

Job Summary

Essential Duties & Responsibilities:    

  • Perform outbound calls and service inbound calls for the Athletics Department for all ticketed sports. Inventory available for sale across at this location include, but is not limited to: season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, single-game tickets, and stand-alone donations.  
  • Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service  
  • Grow sales significantly each week by attracting additional business leads  
  • Maintain computerized records of all prospects and customers within Ticketing/ CRM database  
  • Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership  
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans  
  • Make 80 -100 outbound calls daily  
  • Additional responsibilities as assigned by Management    

Qualifications & Requirements:   

  • Desire to start and grow a career in the sports ticket sales industry or collegiate athletics   
  • Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented  
  • Previous customer service or retail sales experience; display a genuine desire to help people  
  • Ticketmaster Ticketing software experience is a plus  
  • Excellent communication, presentation and listening skills   
  • Professional image and demeanor   
  • Ability to work well with others and comfortable taking initiative  
  • Experience in ticket sales is preferred but not required  
  • Bachelor’s Degree from an accredited institution or equivalent experience    


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