Sales and Service Consultant

This position has been filled - Job#: 453382197

Job Summary

Essential Duties & Responsibilities: 

• Performs outbound/inbound calls for Athletics for all ticketed sports including Men's and Women's Basketball, Women's Volleyball, Men's and Women's Soccer, and Baseball.
• Inventory available for sale from the includes, but is not limited to: season tickets, group tickets, partial/mini-plan ticket packages, and single-game tickets. 
• Meets or exceeds weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grows sales significantly each week by attracting additional business leads.
• Maintains computerized records of all prospects and customers within Ticketing/ CRM database.
• Works home games, performing various ticket sales and service duties as assigned and agreed upon with Leadership.
• Contacts area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans.
• Makes 80-100 outbound calls daily.
• Performs additional duties as required.

Qualifications & Requirements:

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics.
• Computer proficient  in Microsoft Office Suite (i.e. Microsoft Word, Excel, Outlook) and detail-oriented.
• Previous customer service or retail sales experience displays a genuine desire to help people.
• UniversityTickets software experience is a plus.
• Excellent communication, presentation, and listening skills.
• Ability to promote a professional image and demeanor at all times.
• Ability to work well with others and comfortable taking initiative.
• Preferred candidates will have at least 1 year sports ticket sales experience.