Tour Ambassador

  Entertainment Group
  International
  Sports Services
  Posted/Updated: 08/07/19



Job Summary

GENERAL RESPONSIBILITIES:
  • Proactively engage, assist and welcome all guests.
  • Service excellence principles with a smile and helping hand.
  • Demonstrate extensive knowledge of the venue amenities, programs and services.
  • Make a positive and memorable impact on the experience of our guests.
  • Greet all guests promptly at scheduled tour times.
  • Prepare tour materials and complete administrative tasks before and after each tour.
  • Outline the tour and timeline before beginning.
  • Adapt the tour program content according to guest needs and tour category.
  • Ambassador guests through the designated tour areas.
  • Clearly and articulately provide information to guests in an engaging manner.
  • Know all venue safety and security protocols, should they be needed.
  • Answer questions in a prompt fashion and redirect as required.

QUALIFICATIONS:

  • Experience working in hospitality or tour programs will be considered an asset.
  • Preference will be given to those applicants who possess 1 – 3 years of experience as a Tour
  • Ambassador.
  • Outgoing personality, great communication, troubleshooting skills, and passion for sports and entertainment.
  • An infectious smile, high integrity and an empathetic approach to guest service.
  • Strong listening, communication and interpersonal skills.
  • A talent for calling upon creative problem-solving skills and assertiveness as needed.
  • Ability to memorize and recite facts clearly and accurately.
  • Ability to work day, evening, weekend and holidays as required.
  • Ability to stand and walk for extended periods of time.
  • Microsoft programs proficiency.


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Make Your Career Move Today!

Subscribe today and gain access to 32,767 jobs in the sports industry and Break Through!

Payment Details

The Better Busines Bureau logo for an Accredited Business - A Flaming Torch above BBB Accredited Business. Logo is in blue.
Transaction Processing
*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Part Time Retail Associate
  International Football Team
  International
  Sports Services
  Posted/Updated: 09/20/19
5050 Ticket Sellers (Part-Time)
  Entertainment Group
  International
  Sports Services
  Posted/Updated: 09/19/19
Electrician
  University - CA
  International
  Sports Services
  Posted/Updated: 09/18/19
Operations Superintendent
  Sports Facility - ON
  International
  Sports Services
  Posted/Updated: 09/18/19
Lead Generation Specialist
  NHL Franchise
  International
  Sports Services
  Posted/Updated: 09/16/19

Everything You Need to Land Your Dream Sports Job

Jobs In Sports offers all of the tools, statistics, and job information you need to start a career in sports.

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!