Senior Director of Consumer Sales
Sports Entertainment
Northeast Region
Sales
Posted/Updated: 10/07/19
Northeast Region
Sales
Posted/Updated: 10/07/19
Job Summary
Responsibilities include, but are not limited to the following:
- Oversee the organizational sales leadership team consisting of four (4) ticket sales managers and their associated sales teams consisting over 60 full-time sales executives
- Design and implement world-class recruiting platform aimed at identifying and acquiring top-tier talent
- Establish and maintain positive sales culture focused on people, development, commitment, hustle, and fun.
- Develop department business plan and organizational sales ongoing development programs
- Create, launch, and oversee the success of new business sales initiatives focused on new business acquisition across the HBSE portfolio of sports and entertainment properties
- Support growth of new sales revenue within full season, partial plan, group sales and premium sales
- Lead, motivate, develop, and retain organizational consumer sales staff for future succession and opportunity within HBSE
- Monitor, manage and evaluate department performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with leadership and sales staff with appropriate feedback and direction for development
- Work with other managers to develop strategic call campaigns, new sales packages and opportunities for new sales
- Develop and execute relationships with other departments including Creative, CRM, Game Operations, CRM, Community Development and the Arena
- Perform additional duties as assigned
Qualifications (educational, experience and basic knowledge requirements):
- Must have at least 4+ years of sales experience, with a proven record of consistently achieving sales goals/targets
- Must have at least 4+ years of sales leadership experience
- Bachelor’s Degree
- Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
- Proficiency in Ticketmaster Archtics or similar ticketing software a plus
- Must be organized, creative, enthusiastic, analytical and possess excellent interpersonal skills
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