Account Representative of Inside Sales

  MLB Franchise
  West Region
  Sales
  Posted/Updated: 10/09/19



Job Summary

Essential Job Functions:

  • Sell the benefits of using the various  options for personal use, client entertainment and employee functions 

  • Know all entertainment options at the ballpark and all ticket policies 

  • Adequately answer all customer questions and listen closely to what each individual has to say 

  • Assist customer with all needs throughout the sales process

  • Understand the nuances of the facility, e.g., section configurations, obstructed seating, access points, points of interest, and parking information 

  • Complete understanding of the policies, procedures and other product knowledge of the ticketing department 

  • Fully understand what the organization expects and values; exemplify correlating behaviors daily

  • Provide detailed contact updates and progress

  • Call assigned accounts daily 

  • Organize and input database records

  • Other responsibilities as assigned


Qualifications/ Experience:

  • Year-round/part-time position, work schedule Monday – Friday, evenings and weekends as needed

  • Inside Sales or telemarketing experience recommended

  • Self-motivated and the ability to work in a team environment

  • Excellent oral and written communication skills

  • Exceptional organizational skills

  • Working knowledge of Excel, Microsoft Word, and Outlook



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