Security Agent

Job Summary

• Responsible for facility security, traffic control, parking lot security, and fire, safety and emergency procedures. 

• Patrols all venues and their respective grounds; reports all safety and/ or security concerns to appropriate personnel. 


• Performs emergency response to fire alarms, evacuations, and other situations; trains, and maintains proficiency regarding emergency response. 


• Establish and maintain effective working relationships with police, fire, EMS, and other security personnel and/or safety organizations. 


• Participates in internal and external training programs for regular and part-time employees. 


• Performs functions as directed to establish a safe and efficient environment for hosting facility events. 


• Investigates, reports, and provides follow-up on incidents including, but not limited to, building damage, criminal activity and policy/procedure violations. 


• Handles complaints, disturbances or related problems with the public, staff or promoters. 


• Provides logistical support of vehicles and freight for multiple vendors and events. 


• Provides customer service to guests and employees of the facility. 


• Provides initial investigation and documentation regarding incidents including building damage or injury to patrons or employees. 


• Other duties as assigned 

• High school diploma or GED.


• Ability to establish and maintain efficient working relationships with lessees, employees, patrons, and support organizations. 


• Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment. 


• Ability to communicate, both orally and in writing. 


• Knowledge of general security functions and arena facility operations highly preferred. 


• Knowledge of CCTV and Access control systems. 


• Knowledge of 2-way radio usage in a professional manner.


• General knowledge of Microsoft Word and Excel.


• Ability to read, understand and interpret written and verbal instructions and reports. 


• Ability to work a varied schedule to include any shift (day, swing or grave), holidays, weekends and evenings/nights as needed at all KSE operated venues.