Security Agent

  Sports & Entertainment
  West Region
  Sports Services
  Posted/Updated: 10/09/19



Job Summary

About Our Job:
  • Responsible for facility security, traffic control, parking lot security, and fire, safety and emergency procedures. 
 
Job Responsibilities will include:

  • Patrols all venues and their respective grounds; reports all safety and/ or security concerns to appropriate personnel. 

  • Performs emergency response to fire alarms, evacuations, and other situations; trains, and maintains proficiency regarding emergency response. 

  • Establish and maintain effective working relationships with police, fire, EMS, and other security personnel and/or safety organizations. 

  • Participates in internal and external training programs for regular and part-time employees. 

  • Performs functions as directed to establish a safe and efficient environment for hosting facility events. 

  • Investigates, reports, and provides follow-up on incidents including, but not limited to, building damage, criminal activity and policy/procedure violations. 

  • Handles complaints, disturbances or related problems with the public, staff or promoters. 

  • Provides logistical support of vehicles and freight for multiple vendors and events. 

  • Provides customer service to guests and employees of the facility. 

  • Provides initial investigation and documentation regarding incidents including building damage or injury to patrons or employees. 

  • Other duties as assigned 

 
Qualifications:

  • High school diploma or GED.

  • Ability to establish and maintain efficient working relationships with lessees, employees, patrons, and support organizations. 

  • Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment. 

  • Ability to communicate, both orally and in writing. 

  • Knowledge of general security functions and arena facility operations highly preferred. 

  • Knowledge of CCTV and Access control systems. 

  • Knowledge of 2-way radio usage in a professional manner.

  • General knowledge of Microsoft Word and Excel.

  • Ability to read, understand and interpret written and verbal instructions and reports. 

  • Ability to work a varied schedule to include any shift (day, swing or grave), holidays, weekends and evenings/nights as needed at all KSE operated venues. 



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