Ticket Taker

  Baseball Team
  Southeast Region
  Sports Services
  Posted/Updated: 10/08/19

Job Summary

Duties and Responsibilities
  • Responsible to provide primary level of guest assistance at the building entrances, turnstile set-up with admission of guests. 
  • Responsible to check all guest into the building who present a valid ticket/credential and denial of access to those who do not.
  • Accounting for and packaging ticket stubs at end of shift (if necessary)
  • Checking tickets and aiding in seating guests in their assigned seats
  • Providing guests with needed information on all aspects of the facility. 
  • Assisting in event management to maintain crowd control throughout the event.  
Experience Required
  • Qualified individuals possess a friendly and personable demeanor, excellent customer service skills, knowledge of building policies and procedures. 
  • Must be a team player and be available to work event hours. Specifically, they must have the:
  1. Ability to work outside the facility (or immediately inside) in extreme hot or cold temperatures or in inclement weather.
  2. Ability to work in confined areas, in particular operating passenger elevators.
  3. Ability to work in areas of high elevation (above crowd and media seating areas) within the facility.
  4. Ability to interact with fellow employees and the general public in a positive and professional manner.
  5. Ability to stand for long periods of time and climb stairs.
  6. Ability to lift objects up to 25 lbs.
  7. Available to work nights, weekends and holidays. 
  8. Must be willing to work long hours, nights, weekends and holidays. 
  • Must communicate and work with other departments – including marketing, sales, grounds crew, maintenance, etc. 
  • Must have intermediate cash handling skills. 
  • Must be willing to work both in a team setting as well as an individual. 
  • Must be able to interact and work closely with customers and present themselves in a professional manner. 
  • Must have knowledge of Microsoft Word and Excel. 
  • Must pass a drug test and criminal background check.

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