Ticket Sales

  Sports Facility
  Southeast Region
  Sales
  Posted/Updated: 10/14/19

Job Summary

 
Essential Duties & Responsibilities:
  • Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory

  • Coordinate and execute sales calls on potential customers through cold calling, prospecting and referrals from current customers.

  • Represent the organization at in-house ballpark events and off-site community events.

  • Maintain computerized records of all ticket customers, sales activity and prospects with CRM system.

  • Attain individual and department sales goals as set by department.

  • Visit prospects and customers during home games/events.

  • Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals

  • Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales windows, visit clients)

  • Maintain computerized records of ticket sales, customers and prospects with our CRM system

 
Education and/or Experience:

  • Bachelor’s degree in Business, Sports Management, Marketing or related field

  • Desire to be a sales industry leader

  • Excellent customer service skills

  • Able to handle multiple tasks simultaneously in fast-paced environment while meeting tight deadlines.

  • Strong organizational and communication skills

  • Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned

  • Proficiency in basic computer software programs

  • Consistent and punctual

  • Bilingual is a plus

 
Physical Requirements & Work Environment:

  • Ability to travel around West Palm Beach and surrounding areas.

  • Specific vision abilities required by this job include close and focused vision.

  • Majority of time spent in indoor, climate-controlled office environment.

  • This position may require walking long distances and standing for long periods of time in a stadium environment.

  • Requires ability to work extended hours, nights, weekends and holidays.




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