Gameday Operations Staff, Usher

Job Summary

• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties (this includes reporting any issues to your supervisor).


• Welcome fans with a great smile and a helpful attitude.


• Advise Management of all activities that would be deemed of interest, importance and/or concern regarding property or any activity.


• Review credentials to ensure that customers are being directed to the appropriate areas of the facility.


• Assist all fans/guests exiting elevators and escalators.


• Able to follow directions and work well within team setting.


• Assist and be a resource to all fans.


• Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.


• Stay up-to-date on safety and security for all that enter the ballpark.


• Able to take initiative and/or work in a team setting.


• Assist admission, guest services and/or other departments as needed to support all customers.


• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.


• Other duties as assigned.

• Experience in a hospitality or entertainment environment is preferred.


• A passion for working with and helping people.


• Ability to maintain a positive attitude while handling difficult situations.


• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

• Position will require standing for long periods of time, walking long distances and/or climbing up/down stairs.


• Specific vision abilities required by this job include close vision and distance vision.


• May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20lbs on occasion.