Restaurant Supervisor

Job Summary

• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations


• Assist with pre-event setup including bars, dining room and back of house spaces where/ when appropriate


• Check in all event day requisitions from warehouse


• Understand and ensure proper execution of responsible alcohol service


• Understand and ensure we maintain proper sanitation and food safety


• Ensure proper documentation is completed each shift; including but not limited to: temperature logs, wine and liquor inventory, bar yields, spill logs, spoilage tracking, etc…


• Assist with guest check processing such as voids, payments, vouchers, loaded tickets, etc...


• Provide oversight to all restaurant/ club operations; expeditor efforts, food timing, server efficiency, etc…


• Complete table touches with guests to monitor/ ensure guest satisfaction


• Assist Club Management Team in training of team members to ensure their success and the success of the department as a whole


• Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift


• Verify all side work has been completed properly and in an appropriate amount of time


• Organize and turn in all daily paperwork; including, but not limited to host rotation sheet, side work chart, liquor counts, requisition forms


• Monitor food and beverage quality/ presentation throughout the event


• Monitor ticket times and escalate concerns when crossing communicated service thresholds


• Work with management to ensure end of the month inventory and theoreticals are accurate


• Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, walk in coolers, etc…


• Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards


• Partner with the F&B and  Center Senior Leadership to ensure a successful operation.


• Other responsibilities and tasks as deemed appropriate by the Management Team at the Center

• Minimum 21 years of age


• 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred


• Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)


• Strong attention to detail


• Must possess excellent interpersonal skills and diplomacy


• Strong communication skills


• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors


• Ability to lift, push, and pull up to 20lbs


• Flexible schedule – We prefer candidates are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required


• POS experience preferred (Bypass, POSI)