Coordinator
This position has been filled - Job#: 453386766
NFL Franchise
Northeast Region
Sports Services
Posted/Updated: 11/20/19
Northeast Region
Sports Services
Posted/Updated: 11/20/19
Job Summary
Responsibilities/Functions:
- Provide service excellence to all guests and fans with a primary focus on Suite Partnerson a year-round basis
- Manage and Service assigned Suite Partners relationships and accounts
- Assist with suite invoicing process, collections and fulfillment of all Suite Partners contractual assets
- Assist in the suite partnership agreement extensions, new sales and asset fulfillment
- Assist in creation of reports specific to the needs of the department Vice President and Finance personnel regarding suites partnerships, suite attendance and secondary event usage
- Assist, coordinate and track the complete contract process for both annual suite agreements and single game suite agreements; this includes: distribution of executed agreements to various departments and upload into SalesForce, creation of invoices, aging reports, etc.
- Conduct partnership kick-off and end of season recap meetings ensuring partner success
- Coordinate and assist the sales and sponsorship department with asset fulfillment and service of sponsor suite partners
- Track and ensure that all suite partner information is updated and accurate within SalesForce
- Coordinate with MetLife Stadium ticket office regarding Suite Partner additional ticket and parking purchases
- Coordinate and assist with Field Passes and transportation from suite to field
- Perform game day and all other duties as assigned
Required Qualifications:
- A four-year college degree in Business, Sales, Service, Hospitality or Marketing, or other related field
- Minimum of one (1) year of customer service experience in sports marketing, ticket office, hospitality industry, promotions and events or related industry
- Understands and provides superior customer service
- Excellent written and verbal communication skills
- Exceptional interpersonal communication is essential
- The ability to work independently and demonstrate innovation and initiative
- A strong work ethic and the ability to thrive in a deadline driven environment
- The ability and desire to work long and flexible hours, including evenings, weekends and holidays
- Proficiency in MS Office products (Word, Excel, Access and Outlook)
How to Apply for Position:
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