Fan Research Manager

Job Summary

• Lead qualitative and quantitative research projects through all stages (design, programming, analysis and strategic insight).


• Support all primary, secondary, and syndicated market research analysis to better understand our fans.


• Ongoing management of the Football Advisory Network (F.A.N.) - a digital platform for fans to share their opinions on all aspects of their fan experience.


• Develop unique and engaging surveys, polls, and discussions for fans throughout all touchpoints..


• Maintain and analyze the website experience survey - providing ongoing insights and opportunities to improve digital products and services for our fans.


• Work with partners to lead focus groups or other qualitative research with fans.


• Add to the DNA of our already fan-centric culture by helping institutionalize the voice of the fan in all that we do. 


• Develop and deliver impactful presentations to teams based on analysis of quantitative data from multiple sources. 

• Prefer 5+ years experience in a research related role (sports, media, agency, or technology).


• Highly skilled in quantitative market research methodologies, including survey research and design.


• Must have prior web-based survey programming experience (Qualtrics, Vision Critical, etc.).


• Adept at performing sophisticated statistical analysis, including regression, cluster analysis, etc.


• Strong storytelling skills and the ability to synthesize and communicate complex analysis in simple ways.


• Experience with data visualization software (Tableau, Looker, etc.).


• Experience with syndicated data tools (Scarborough, MRI, Simmons).


• Self-starter with an entrepreneurial spirit. Not afraid to roll up their sleeves.


• Passion for sports and/or football.