Quality Assurance Event Night Internship
This position has been filled - Job#: 453386857
NHL Franchise
Southeast Region
Sports Internship
Posted/Updated: 11/20/19
Southeast Region
Sports Internship
Posted/Updated: 11/20/19
Job Summary
Responsibilities:
1. Conduct Pre-Event Arena Walkthroughs
2. Complete Quality Assurance Surveys throughout Events
3. Observe Customer Service / Guest Experiences during Events
4. Conduct interactions with Arena Staff / Guests to measure Customer Service Experience
5. Shadow Director of Quality Assurance / Front of House Manager as needed
6. Interact with and shadow other departments as needed
Requirements:
- Interns must be available to work event nights (Hockey and Non-Hockey Related). Event Nights include non-traditional hours, evenings, weekends, and some holidays. Candidates should understand that total work hours per week are determined by the Event Schedule, and vary each week.
- Interns must be detail-oriented, team players, friendly, have initiative, strong personal and communication skills.
- Interns must be prepared for long hours on their feet.
- Internships do not provide compensation or housing.
Candidates must satisfy the following minimum requirements:
- Enrolled and in good standing in an accredited/degree seeking program at a college or university.
- Earn academic credit- that is directly applied to the student’s degree.
- Meet the academic credit compliance requirements of the intern’s college or university.
- Be pursuing a degree with a concentration in communications, sports information or public relations.
- As a condition of the internship, a qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
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