Ticket Operations Intern, NCAA

This position has been filled - Job#: 453386888

  University ( OH )
  Central Region
  Sports Internship
  Posted/Updated: 11/20/19

Job Summary

 
Position Responsibilities:

  • Providing excellent customer service to customers

  • Utilization of Paciolan computerized ticketing software which is used in numerous college and professional venues

  • Handle cash and financials on a daily basis

  • Communicate effectively with customers regarding ticket policies and procedures

  • Maintain up-to-date knowledge and effectively communicate all team happenings, events, and benefits relevant to assigned season ticket holder base

  • Understand how ticket operations interacts and is influenced by other departments such as development, marketing, communications, and facilities

  • Develop and cultivate relationships with customers

  • Fulfillment of game day and advance ticket sales and distribution

  • Assist in season ticket sales, renewals, and mailings

  • Follow NCAA guidelines and be compliant when working player guest will call

  • Provide assistance to the Director of Ticket Operations and Director of Ticket Sales

  • Various other day-to-day activities of the ticket office

 



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