Ticket Operations Intern, NCAA
This position has been filled - Job#: 453386888
University ( OH )
Central Region
Sports Internship
Posted/Updated: 11/20/19
Central Region
Sports Internship
Posted/Updated: 11/20/19
Job Summary
Position Responsibilities:
- Providing excellent customer service to customers
- Utilization of Paciolan computerized ticketing software which is used in numerous college and professional venues
- Handle cash and financials on a daily basis
- Communicate effectively with customers regarding ticket policies and procedures
- Maintain up-to-date knowledge and effectively communicate all team happenings, events, and benefits relevant to assigned season ticket holder base
- Understand how ticket operations interacts and is influenced by other departments such as development, marketing, communications, and facilities
- Develop and cultivate relationships with customers
- Fulfillment of game day and advance ticket sales and distribution
- Assist in season ticket sales, renewals, and mailings
- Follow NCAA guidelines and be compliant when working player guest will call
- Provide assistance to the Director of Ticket Operations and Director of Ticket Sales
- Various other day-to-day activities of the ticket office
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