Fan Experience Team

Job Summary

• Individual will have a desire to perform in front of an audience


• Friendly and charismatic personality, while maintaining a professional demeanor. 


• Represent the team during community events, performing as Crash 


• -Availability for team home games as a Fan Experience Team Member

• Assist with game-day setup and breakdown


• On-ice & off-ice set up of promotions


• Execute in-game promotions & events including but not limited to; pregame and postgame promotions, media stoppages, as well as on-ice games


• Assist in the execution of all group needs (including choir set up, youth hockey, etc.)


• Greet and interact with fans


• Select fans to participate in promotional games


• Set up, operate and manage the  “Kids Zone”


• Escort team mascot and keep detailed mascot itinerary


• Operate Chuck-A-Puck tables, including; set up, breakdown, selling and clean-up


• Assist with other non-game events (pregame and postgame events)


• Ability to work (most) remaining home games and playoffs during the 2019-20 season 


• Various events and community appearances


• Other duties as assigned

• Have strong interpersonal skills and comfortable with various groups of people (specifically kids)


• Be self-motivated, creative and able to perform in front of large crowds


• Have a flexible schedule including nights, weekends and some holidays. 


• Be a local candidate and have reliable transportation


• Previous experience as a mascot or performer is a plus, but not required.

• Some post-secondary education is preferred

• Ability to skate a plus, but not required


• Strong organization, planning, and implementation skills

• Strong interpersonal skills


• Fan-friendly attitude and willingness to help, comfortable working with children


• Ability to work well with others in a fast-paced environment


• Commitment and dedication to a team


• Shows initiative when not supervised

• Available to work scheduled events and home games including evenings, weekends and holidays


• Ability to stand up to 5 hours at a time


• Ability to lift and/or move up to 25 pounds


• Ability to push and pull objects up to 300 pounds


• Ability to walk up and down stairs


• Ability to deal with frequent change