Sales Institute Associate

Job Summary

• Responsible for maximizing revenue through sales of NHL Team ticket packages including season tickets, partial plans and group tickets


• Make 50+ outbound calls daily from provided lists


• Conduct a minimum of 3 face to face sales appointments and/or tours weekly


• Actively prospect and research new sales leads


• Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program


• Build relationships to grow account base through repeat business and referrals


• Meet or exceed weekly and monthly ticket sales goals


• Set and attend in and out of office sales appointments each week


• Handle incoming calls from sales prospects and existing clients


• Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts


• Conduct in-arena appointments/tours to assist in closing new business


• Work games and other events to support ticket sales initiatives


• Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event 


• Networking yourself in the community to increase sales 

• Aggressive, competitive and committed to the sports industry


• Highly motivated with a desire to be successful


• Strong communication and computer skills


• Superior time management skills and presentation skills


• Ability to work nights, weekends and holidays as needed, in addition to traditional business hours


• Passion for a growth-oriented career in sales


• Detail-oriented and organized; ability to handle several projects at once


• Any experience working for a team, athletic department or event is beneficial

• This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to flashing lights and pyrotechnics.