Ticket Office / Group Sales Intern

  Baseball Team
  Southeast Region
  Sports Internship
  Posted/Updated: 12/11/19

Job Summary

Job Description:  
  • Sell season, group, mini-plan and individual tickets for Spring Training 2020 and Florida State League 2020 games
  • Acquire a working knowledge of the Tickets.com System 
  • Assist in the training and supervision of the part-time ticket office staff in all aspects of selling season, group, mini-plan and individual tickets 
  • Assist in the printing of season, group and mini-plan tickets 
  • Answer incoming phone calls and return voicemails 
  • Help in maintaining the policies of the ticket office with regard to customer service and other ticketing issues 
  • Assist in the execution of mailing season ticket renewals, mini-plans and invoicing 
  • Help maintain accounts database utilizing CRM and Tickets.com
  • Assist the Ticket Coordinator and Manager in leading part-time staff with regard to customer service and day-to-day operations of the ticket office 
  • Assist in reconciliation of monies from other areas of operations including parking, programs and concourse entertainment  
  • Assist group event coordinators with fulfillment and client servicing
  • Calling established leads and generating new leads
  • Game Day duties include preparation of group areas, event detail, administrative tasks, and other duties assigned
 
Experience Required:  
  • Must be willing to work long hours and weekends
  • Must have cash handling skills
  • Must be willing to cooperate and work well with other areas of the organization
  • Must be able to interact and work closely with customers 
  • Must be able to pay close attention to details
  • Must have knowledge of Microsoft Excel and Word. Knowledge of Tickets.com is helpful
  • Must be willing to complete the internship through March
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


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