Membership Services Assistant

  NBA Franchise
  Southeast Region
  Sports Services
  Posted/Updated: 12/27/19

Job Summary

 

The position will provide top class customer service and value for the fans. He or she will manage the designated account base for existing season ticket holders.

Duties

  • Meeting/exceeding retention goals
  • Presenting as main contact for assigned account base on 2020 ticket renewal period
  • Strong work relations building
  • Outbound calling daily
  • Maintaining of updated knowledge for effective communication
  • Ensuring plan holder information and data are accurate
  • Other related tasks

Qualifications

  • Bachelor's degree
  • 1 year of service/hospitality/sales experience
  • Strong skills communications, detail oriented, problem solver
  • SalesForce/CRM experience
  • Can work varying days/hours
 

 



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