Membership Services Assistant
NBA Franchise
Southeast Region
Sports Services
Posted/Updated: 12/27/19
Southeast Region
Sports Services
Posted/Updated: 12/27/19
Job Summary
The position will provide top class customer service and value for the fans. He or she will manage the designated account base for existing season ticket holders.
Duties
- Meeting/exceeding retention goals
- Presenting as main contact for assigned account base on 2020 ticket renewal period
- Strong work relations building
- Outbound calling daily
- Maintaining of updated knowledge for effective communication
- Ensuring plan holder information and data are accurate
- Other related tasks
Qualifications
- Bachelor's degree
- 1 year of service/hospitality/sales experience
- Strong skills communications, detail oriented, problem solver
- SalesForce/CRM experience
- Can work varying days/hours
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