Part-Time Retail Lead Associate

Job Summary

• Provides leadership to Associates in assigned locations.


• Opens and closes retail locations as directed by management


• Assists retail Supervisors with the daily cash procedures and operations


• Monitors store floor, assist with guests needs and requests both on the floor and at the cashier area


• Performs exchanges, returns, and employee discounts upon request

• Minimum one-year experience in a customer service and/or retail environment required


• Minimum six months experience in the  Team Store preferred


• Previous cash handling experience required


• Previous experience working with point of sale (POS) system required


• High school Diploma or GED required
  
  KNOWLEDGE, SKILLS & ABILITIES:

• Excellent guest service skills; ability to adhere to Company’s customer service standards


• Ability to interact on a professional level with high profile clients


• Strong verbal and written communication skills – ability to communicate with staff and prepare written reports


• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.


• Ability to handle multiple tasks simultaneously in fast-paced environment.

• Ability to lift and carry up to 25 lbs.


• Ability to stand for entire length of shift


• Ability to walk up and down stairs frequently


• Bending, reaching, climbing on step stool

• Majority of time spent in indoor, climate-controlled environment of retail store


• May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.