Manager of Learning & Development

Job Summary

Duties & Responsibilities
Learning & Development - 75%

• Determine learning and development strategy to ensure the required competencies and skills are deployed in the organization to accomplish business objectives.
• Selects training tools or training delivery mechanisms, based on the material being taught and the audience being targeted.
• Manage the training and development budget, allocating spend between courses and programs as appropriate. This includes administration of contracts and invoices.
• Maintain all elements related to Learning Management System (LMS) functionality, including but not limited to, content integrations and creation, curriculum programs, LMS structure, and reporting.
• Complete the instructional design process and create customized training courses to build specific competencies.
• Prepare multimedia training materials and deliver training in multiple formats including traditional, in-person classroom and web-based, distance learning. Materials also must be convertible to increase accessibility for sight, hearing, or physical disabilities.
• Perform specific internal team interventions as needed through facilitating in areas such as conflict resolution, team building, and/or skills training.

Career Development - 10%

• In collaboration with Manager, Performance Development & Engagement, consult with people managers on talent development matters and creation of development plans for team members.
• Develop and monitor metrics for evaluating career development training effectiveness in regard to employee engagement and retention.
• Perform additional administrative duties and other projects as required. 

Minimum Qualifications Required
Education:

• Bachelor’s Degree or equivalent work experience
• Specific degrees in Business, Organizational Management, or Human Resource Management preferred

Licensure & Certification:

• Preferred Certifications: Instructional Design, Adult Learning Methods, SHRM or ATD designations.

Experience:

• 5 years of experience in deploying training and talent development strategies for adult professionals
• 3-5 years of experience working with Learning Management Systems
• Experience with mentoring others, coaching team members, and leading project teams

Skills:

• Proven ability to facilitate training in multiple formats, class sizes, and ability classifications
• Advanced proficiency in MS PowerPoint
• Intermediate proficiency in MS Word and Excel
• Experience in multiple presentation software and formats preferred
• Desired business competencies such as global mindset, team building, coaching, data analysis, digital/social media for commercial use, innovation, customer focus, organizational agility, or network management
• Strong communicator with excellent listening skills and who employs conscientious self-disclosure, establishes rapport with ease, and is able to influence others