Sales & Service Consultant

Job Summary

Position Overview:

• Seek a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader.
• Sales and Service Consultant’s revenue will be generated primarily from outbound phone calls.
• These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours.
• Sales and Service Consultants will receive the tools, programs, and systems necessary to "BE GREAT." 

Essential Duties & Responsibilities:  

• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service   
• Grow sales significantly each week by attracting additional business leads   
• Maintain computerized records of all prospects and customers within Ticketing/ CRM database   
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership   
• Make 80-100 outbound calls daily   
• Additional responsibilities as assigned by Management   

 Qualifications & Requirements:  

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics    
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented   
• Previous customer service or retail sales experience; display a genuine desire to help people  
• Excellent communication, presentation and listening skills    
• Professional image and demeanor    
• Ability to work well with others and comfortable taking initiative   
• Experience in ticket sales is preferred but not required   
• Bachelor’s Degree from an accredited institution or equivalent experience