Associate, Information Technology

Job Summary

• Assist staff to diagnose and solve computer equipment problems


• Examine and troubleshoot program problems/errors and correct as required


• Assist with various hardware and software upgrades


• Set-up new employees with logins, e-mail accounts, and phone extensions with voicemail


• Help manage distribution lists, users, and emails in an Exchange Server environment


• Document phone and workstation changes of end users


• Assist in asset tracking of hardware and software


• Provide support for all users on corporate and local applications


• Maintain security standards


• Assist with pre-match and match day duties at Yankee Stadium


• Other duties as required.

• Bachelor’s Degree in Information Technology, Business or Comp TIA or Microsoft IT Certifications (Completed or current study)


• Proficient in Microsoft Office


• Analytical, with excellent problem solving abilities


• Ability to work in a fast-paced environment


• Ability to prioritize tasks and handle multiple projects simultaneously


• Excellent communication and problem resolution skills


• Ability to work independently and as part of a team


• Superior customer service skills


• Strong organizational skills and attention to detail


• Flexibility to work match days


• Flexibility to work occasionally at our training facility