Ticket Operations Intern

Job Summary

• Providing excellent customer service to customers


• Utilization of computerized ticketing software which is used in numerous college and professional venues


• Handle cash and financials on a daily basis


• Communicate effectively with customers regarding ticket policies and procedures


• Maintain up-to-date knowledge and effectively communicate all team happenings, events, and benefits relevant to assigned season ticket holder base


• Understand how ticket operations interacts and is influenced by other departments such as development, marketing, communications, and facilities


• Develop and cultivate relationships with customers


• Fulfillment of game day and advance ticket sales and distribution


• Assist in season ticket sales, renewals, and mailings


• Follow NCAA guidelines and be compliant when working player guest will call


• Provide assistance to the Director of Ticket Operations and Director of Ticket Sales


• Various other day-to-day activities of the ticket office