Manager, Talent Operations

Job Summary

• Partner with broker to research, design, recommend and implement benefit plans that present the best value


• Answer employee questions about coverage, acting as a liaison between the employees, third party administrators, and benefit vendors 

• Plan and execute wellness events such as on-site flu shots, biometric screenings and quarterly newsletters


• Ensure the timely remittance of 401k employee and employer contributions 


• Manage the processing of monthly benefits billing for all group plans


• Manage the annual rollout of compensation changes to all employees 


• Manage compensation surveys with third-party vendors 


• Monitor unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review as needed 

• Manage new hire process inclusive of background check monitoring, issuance of new hire paperwork as well as new hire orientation on rotation 


• Establish, review and modify relocation strategy including vendor management and employee communication 

• Manage the maintenance of the company directory and other organizational charts 

• Own and develop HRIS system and processes and conduct routine audits to ensure the integrity of the data 


• Establish and maintain record keeping requirements and reports ensuring full compliance of employment files both physical and digital and retention of I9s, terminated employees, etc.


• Maintain shared folder on drive to ensure effective knowledge sharing with employees

• Manage the movement of departments and employee locations in Headquarters location including planning, communications, and procurement of office furniture as needed 

• Develop and maintain affirmative action program filing EEO1 annually and maintain other records, reports, and logs to conform to EEO regulations


• Manage the timely submission of annual benefits 5500 and 401k 5500 


• Manage the timely submission of the USOPC Diversity Scorecard 


• Ensure timely distribution of mandatory plan documents and notices in accordance with the DOL and IRS (e.g., Summary Plan Description (SPDs)) 


• Ensure posting of federal and state labor regulations in prominent places on premises 


• Establish processes to ensure employee adherence to background check and SafeSport requirements

• Create and maintain a Talent Operations manual with key processes and accountabilities


• Implement document & knowledge management strategy across multiple platforms


• Actively identify gaps and risks (e.g., workflow, programs, policies), propose and implement change 


• Assist in the development and monitoring of the annual budget 


• Participate in developing department goals, objectives and systems 


• Maintain an in-depth knowledge of labor law and legal requirements 

• Bachelor’s degree required


• At least (3) years of experience in Human Resources or a related field 


• Experience regularly working within a HR technology system such as a Human Capital Management (HCM) or Human Resources Information System (HRIS) 


• Experience identifying and implementing improved processes that increase efficiencies, reduce redundancies, or achieve productivity gains 


• Organized, accurate, thorough, and able to monitor work for quality 


• Adept at problem solving, identifying issues and resolving in a timely & professional manner 


• Communicate clearly – clear, unambiguous, and convincing - both written and orally, to build relationships and partner at all levels 


• Evidence of the practice of a high level of confidentiality and professional maturity 


• Able and willing to work non-traditional hours including evenings and weekends as job duties demand

• Bachelor’s degree in human resources or business administration 


• Professional certification in human resources (e.g., PHR or SHRM-CP) 


• Exposure and understanding of Benefits enrollment and processing 


• Passionate about deriving insights from raw data 


• Paylocity system experience 


• Exposure and understanding of Payroll processing 


• Attentive listener; understanding, empathetic, and personable 


• Self-motivated and proactive under minimal supervision 


• Service oriented 


• Passion for the sport 


• Bilingual in English and Spanish