Senior Events Manager

  Security Management
  Southeast Region
  Administration/Management
  Posted/Updated: 03/11/20

Job Summary

 Responsibilities include but are not limited to: 


  • Lead full-time team of managers and coordinators to successfully complete all tasks and events

  • Manage and build relationships with key clients

  • Drive process improvements impacting company-wide results

  • Event Preparation and Reconciliation 

  • Represent Security Management to clients and venue leadership 

  • Develop and/or review the staffing plans for each event based on client needs and venue protocols 

  • Schedule part-time team members with focus on providing experience and quality service to clients 

  • Create crew calls, leadership deployments, event notes & post orders for assigned events 

  • Prepare all necessary event equipment, transportation and supplies for leadership and staff 

  • Facilitate Time Keeping & Event Reconciliation 

  • Develop invoices for payment of assigned events 


     

Event Operations:

  • Lead security and guest services operation of 30-250 part-time team members for events as needed 

  • Provide event briefings to Supervisors and/or staff 

  • Provide direction and quality control to part-time team members to ensure client expectations are met 

  • Work with client’s event manager and other key partners to run world class events 


     

 Major Events: 

  • Assist in the scheduling and preparation for full stadium events

  • Play leadership and oversight role on event day in check-in and event operations

  • Post-event assist with timekeeping reconciliation and incident follow-up


     

Assist with Advertising, Recruitment, Onboarding & Training: 

  • Build advertisements, requisitions, schedule interviews & trainings 

  • Conduct portions of the training programs 

  • Facilitate transition from applicant to current team member 

 
Work Schedule: 

  • General office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. with some flexibility based on workload and hours worked outside of normal office hours 

  • Office hours may be adjusted due to evening/weekend events, appointments or other obligations 

  • Personal time off/vacation based on work load and schedule, and ensuring office continuity 

     

 



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