Senior Events Manager
Security Management
Southeast Region
Administration/Management
Posted/Updated: 03/11/20
Southeast Region
Administration/Management
Posted/Updated: 03/11/20
Job Summary
Responsibilities include but are not limited to:
- Lead full-time team of managers and coordinators to successfully complete all tasks and events
- Manage and build relationships with key clients
- Drive process improvements impacting company-wide results
- Event Preparation and Reconciliation
- Represent Security Management to clients and venue leadership
- Develop and/or review the staffing plans for each event based on client needs and venue protocols
- Schedule part-time team members with focus on providing experience and quality service to clients
- Create crew calls, leadership deployments, event notes & post orders for assigned events
- Prepare all necessary event equipment, transportation and supplies for leadership and staff
- Facilitate Time Keeping & Event Reconciliation
- Develop invoices for payment of assigned events
Event Operations:
- Lead security and guest services operation of 30-250 part-time team members for events as needed
- Provide event briefings to Supervisors and/or staff
- Provide direction and quality control to part-time team members to ensure client expectations are met
- Work with client’s event manager and other key partners to run world class events
Major Events:
- Assist in the scheduling and preparation for full stadium events
- Play leadership and oversight role on event day in check-in and event operations
- Post-event assist with timekeeping reconciliation and incident follow-up
Assist with Advertising, Recruitment, Onboarding & Training:
- Build advertisements, requisitions, schedule interviews & trainings
- Conduct portions of the training programs
- Facilitate transition from applicant to current team member
Work Schedule:
- General office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. with some flexibility based on workload and hours worked outside of normal office hours
- Office hours may be adjusted due to evening/weekend events, appointments or other obligations
- Personal time off/vacation based on work load and schedule, and ensuring office continuity
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