Part Time Sales and Service Consultant

Job Summary

 Essential Duties & Responsibilities:  

• Perform outbound calls and service inbound calls for the Athletics Department for all ticketed sports. Inventory available for sale across at this location include, but is not limited to: season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, single-game tickets, and stand-alone donations.
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grow sales significantly each week by attracting additional business leads.
• Maintain computerized records of all prospects and customers within Ticketing/ CRM database.
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
• Make 200-250 outbound calls weekly.
• Additional responsibilities as assigned by Management.    

Qualifications & Requirements:  

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics.
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented.
• Previous customer service or retail sales experience; display a genuine desire to help people.
• Excellent communication, presentation and listening skills.
• Professional image and demeanor.
• Ability to work well with others and comfortable taking initiative.
• Experience in ticket sales is preferred but not required
• Bachelor’s Degree from an accredited institution or equivalent experience.